Welcome
Welcome  to

PAIS DVD

International

User’s Guide

What Would You Like To Do?

•	Do a MONTHLY UPDATE Performing Monthly Updates WIN 95/98

•	View the USER'S GUIDE Exploring this User’s Guide

•	Obtain a PRODUCT LICENSE User’s Guide


Contents

This guide covers all aspects of using the system. This information is presented in detailed, step-by-step procedures, examples, and quick-reference sections. The chapters are arranged as follows:

1	Learn the Basics	Identifies basic on-screen features and explains how to use the pull-down menus, function keys, tool bar, and mouse.
2	Search for Parts	Explains how to search for a part using indexes, a part number, or a part name; use text/illustration displays and select parts; navigate quickly through the application by taking shortcuts; and filter part text by using “Find”.
3	Accumulate a List	Explains how to display, modify, and print a Selected Parts List and save it for future use. Also shows how to display history/supersedence information.
4	VINs and Sales Codes	Explains how to decode a vehicle identification number (VIN) and display sales code information. Also explains how to filter out information not applicable to a particular VIN.
5	Additional Features	Explains how to create your own notes to attach to part numbers; display Chrysler notes, illustration notes, and non-illustrated parts; display charts; find parts price/supersedence information; display catalog information; and change user utility settings.
6	Monthly Updates	Explains how to update the information stored in your system when your new CDs arrive each month.
7	Basic Windows Tasks	Turn the system on and off; open and close the application; print; and send a fax.


Exploring this Guide

Introduction

The PAIS DVD International application helps you find parts for the vehicle you are working on and select parts from text/illustration displays to accumulate a Selected Parts List that you can save and/or print for future reuse or reference. Each month you will receive a new DVD for updating the parts information.

Objective

This guide provides a structured training resource to help you learn to use the system at your own pace. Eventually you will be able to find parts quickly and easily.

How to Use This Guide

Initially, use it as a learning tool.

Use the guide while you are at the system so you can see everything discussed in the guide first-hand and follow the examples. Be creative and try some part look-ups on your own.

Ideally, you would proceed through the entire guide this way. However, work demands may not allow you to follow through the chapters in order. When necessary, jump to a chapter or section that includes a feature you need to use. Note any chapters you skipped and return to them as soon as you can.

Later, use it as a reference tool.

Like the system itself, this guide should be used flexibly. A cover-to-cover reading is unnecessary. You are not likely to remember everything from a single self-training session. Keep it near the system and refer to it whenever you need to refresh your memory about how to use a certain feature.


Compliance Statement

Compliance with Regulations: U.S.

Interference: This equipment complies with the requirements in Part 15 of FCC Rules for a Class A computing device. Operation of this equipment in a residential area may cause unacceptable interference to radio and TV reception requiring the operator to take whatever steps are necessary to correct the interference.

Modem Connection: Modems included with this equipment are registered with the FCC for direct connection to the telephone line using an RJ-11C telephone jack. These modems comply with Part 68 and Part 15, subpart J, of the FCC Rules. A label on the modem board includes the FCC registration number and the Ringer Equivalence Number (REN). You must provide these numbers to the telephone company if requested.

If you experience trouble, disconnect the modem from the telephone line to determine if it is causing the malfunction. If you determine the modem is malfunctioning, discontinue its use until the problem is corrected. Do not attempt to repair or modify the modem. If the modem harms the telephone network, the telephone company may ask you to disconnect it or even temporarily discontinue your service until the problem is corrected. If the telephone company makes changes in its facilities, equipment, or operations that could affect the proper functioning of your equipment, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.

Compliance with Regulations: Canada

Interference: This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.

Modem Connection: The Canadian Department of Communications label identifies equipment that is certified to meet certain telecommunications network protective, operational, and safety requirements. Before installing this equipment, secure permission to connect to the local telecommunications company's facilities. The equipment must also be installed using an acceptable method of connection.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. If you make repairs or alterations yourself or if the equipment malfunctions, the telecommunications company may request that you disconnect the equipment. Make sure, for your own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. You should not attempt to make such connections yourself; contact the appropriate electric inspection authority or electrician.


Copyright Notice

Information in this document is subject to change without notice. This document and any associated art work, software, product designs or design concepts are copyrighted with all rights reserved. Under the copyright laws, this document or designs may not be copied, in whole or in part without the prior written consent of ProQuest Business Solutions Inc. Under the law, copying includes translation to another language or format.

Copyright © 2002 ProQuest Business Solutions Inc. All rights reserved.

PAIS and DIAL 2000 are trademarks of DaimlerChrysler Motors Corporation.

Microsoft, MS, and Windows are registered trademarks of Microsoft Corporation.


Learn the Basics

The PAIS DVD International application provides a variety of methods to help you navigate and use special features as you search for parts.

Objectives:  In this chapter, you will learn the following:

•	The locations of the basic on-screen features.

•	How to use the pull-down menus.

•	How to use the on-screen function key display and keyboard function keys.

•	How to use the tool bar.

•	How to use the mouse.


Identifying On-Screen Features

1	Menu Bar	Displays the pull-down menu names.
2	Tool Bar	Provides print, paging, and zoom tools.
3	Status Window	Shows the User and Transaction IDs, catalog, group, and type of search
4	Text/Illustration Window	Displays menus, indexes, illustrations, and part text.
5	Input Window	Displays prompts, messages, and brief instructions.
6	Quick Help Window	Provides helpful hints at the current screen.
7	Function Key Display	Provides clickable on-screen function keys. Refer to the section entitled Selecting User Utilities for information on hiding or showing the Function Key Display.


Using Pull-Down Menus

The menu bar displays the names of the pull-down menus.

The available pull-down menus are:

Click on a menu name to learn more.

• File Menu	• Part Info Menu
• Terminal Menu	• Image Menu
• Goto Menu	• Review List Menu
• Find Menu	• Help Menu
• Information Menu

Click on a menu name to open the menu. Each pull-down menu lists commands that activate application functions. Click on a command to activate its function.

When a menu command is dimmed, it is not currently available. You may need to make a selected at the current screen or move to a different screen to use the command.

An arrow after a command indicates a submenu will open when you select the command. An ellipsis (...) after a command indicates a dialog box will appear when you select the command.

An underlined letter in a command indicates that typing the letter will activate the command. For example, open the Goto menu (shown above) and type G to display the Group Index.

A function key (F4) or key combination (Ctrl+F3) shown after a command indicates a keyboard shortcut you can take to activate a function.

You can also use the arrow keys to select menu options. First press the ALT key to highlight File on the Menu Bar. Then open a menu by using the right and left arrow keys to highlight a menu name. Use the up and down arrows to highlight a command and press ENTER.


The File Menu

Configuration	Opens the Configuration dialog box for creating a printer message and changing screen colors.
Print	Opens the Print dialog box. Click on OK to print the screen or image currently displayed or all pages of a Selected Parts List. If more than one printer is connected to your system, you can use the dialog box to choose a printer.
Print Window	Prints an image of the application window.
Print Screen	Prints an image of the entire screen display.
Print Setup	Opens the Print Setup dialog box. If more than one printer is connected to your system, you can change the default printer.
[Recently-Opened List]	Lists other applications available on your system. You can select an application from this list and switch between applications without exiting.
Exit	Closes the application.


The Terminal Menu

Inventory	Opens an inventory system connection for downloading parts from a Selected Parts List.
DIAL 2000	Connects to DIAL 2000.


The Goto Menu

Application Index	Opens the Application Index for part searches and price/supersedence inquiries.
Catalog Index	Opens the Catalog Index and prompts for a vehicle year.
Group Index	Opens the Group Index for a catalog and prompts for a group.
Illust Index	Opens the Illustration Index for the current group.
Short Cut	Displays a “Short Cut” prompt, allowing you to type information to quickly access a catalog, group, and illustration.


The Find Menu

Part Number	Displays a “Part Number” prompt, allowing you to search by part number in all catalogs.
Part Name	Displays a “Part Name” prompt, allowing you to search by part name in a catalog.
Filter	Displays a “Find” prompt at a part text display, allowing you to type descriptors to narrow a part search.
All Records	Displays all text for an illustration, including notes and non-illustrated parts.


The Information Menu

Catalog Info	Opens the Catalog Information Index, which provides access to model legends (model code information from the bottom of the page in the paper catalogs or the bottom of the screen in the microfiche) and sales codes (codes used in parts descriptions).
VIN Decoding	Displays a “VIN” prompt, allowing you to type a vehicle identification number for decoding. If you subscribe to Sales Codes, the VIN is decoded and applicable sales codes are listed. If you do not subscribe to Sales Codes, the VIN is decoded.
View VIN	Opens a Sales Code window at an illustration/text display so you can view sales code descriptions.


The Part Info Menu

History	Displays price/supersedence and specifier narrative history for a part when a Selected Parts List is displayed and the part description is flashing.
Chart Index	Displays part numbers in column format for illustrations with sub-indexes.
User Added Notes	Allows you to add, modify, or delete user added notes.
Display Notes	Displays group notes and illustration manufacturer notes. Group notes are available when “GRP” in the Status Window flashes. Illustration manufacturer notes are available when “Chrysler Notes Available” appears.


The Image Menu

Image On/Off	Hides an illustration so you can view all the text. Select Image On/Off again to redisplay the illustration.
Zoom	Expands and magnifies an illustration. Click on the tool bar arrows to move around the illustration. Click the middle mouse button to restore the illustration to its original size.


The Review List Menu

View List	Displays a Selected Parts List for a transaction.
List Utility	Allows you to clear, save, recall, copy, or delete a Selected Parts List.
User Added Part	Allows you to add a part number and quantity to a Selected Parts List.
Change Qty	Allows you to change a part quantity on a Selected Parts List.
Retail Price	Toggles the price display on a Selected Parts List or price information screen between retail prices only and all prices.


The Help Menu

Help Screen	Opens a window that explains what to do at the current screen. Click the middle mouse button to close the window.
FKey Map	Displays a list of function keys that are equivalent to the menu commands.


Using Function Keys

As an alternative to menu commands, you can use the top-row function keys, arrow keys, and other special keys to navigate. The "Change Function Key Display" utility lets you turn on or off the function key names at the bottom of the screen. Click directly on a displayed key to activate its function.

Inv  [F1]	Opens an inventory system connection for downloading parts from a Selected Parts List. Also connects to DIAL 2000.
Apln  [F2]	Opens the Application Index for part searches and price/supersedence inquiries.
Catx  [F3]	Opens the Catalog Index and prompts for a year.
Grpx  [F4]	Opens the Group Index for a catalog and prompts for a group.
Illx  [F5]	Opens the Illustration Index for the current group.
Name  [F6]	Displays a “Part Name” prompt, allowing you to search by part name in a catalog.
Numx  [F7]	Displays a “Part Number” prompt, allowing you to search by part number in all catalogs.
Cat Info  [F8]	Displays the Catalog Information Index, which provides access to model legends (model code information from the bottom of the page in the paper catalogs or the bottom of the screen in the microfiche) and sales codes (codes used in parts descriptions).
Find  [F9]	Displays a “Find” prompt at a part text display, allowing you to type descriptors to narrow a part search.
Hist  [F10]	Displays price/supersedence and specifier narrative history for a part when a Selected Parts List is displayed and the part description is flashing.
All  [F11]	Displays all text for an illustration, including notes and non-illustrated parts.
Img/Text  [F12]	Hides an illustration so you can see all the text. Use IMG/TEXT [F12] again to redisplay the illustration.
Zoom  [CF1]	Expands and magnifies an illustration. Use the arrow keys to move around the illustration. Press ENTER to restore the illustration to its original size.
Note  [CF2]	Displays group notes and illustration manufacturer notes. Group notes are available when “GRP” in the Status Window flashes. Illustration manufacturer notes are available when “Chrysler Notes Available” appears.
Help    [CF3]	Opens a window that explains what to do at the current screen. Press ENTER to close the window.
View List  [CF4]	Displays a Selected Parts List for a transaction.
Memo  [CF5]	Allows you to add, modify, or delete user added notes.
VIN  [CF6]	Displays a “VIN” prompt, allowing you to type a vehicle identification number for decoding. If you subscribe to Sales Codes, the VIN is decoded and applicable sales codes are listed. If you do not subscribe to Sales Codes, the VIN is decoded.
List Util  [CF7]	Allows you to clear, save, recall, copy, or delete a Selected Parts List.
View VIN  [CF8]	Opens a Sales Code window at an illustration/text display so you can view sales code descriptions.
Add Part  [CF9]	Allows you to add a part and quantity to a Selected Parts List.
Qty  [CF10]	Allows you to change a part quantity on a Selected Parts List.
Rtl  [CF11]	Toggles the price display on a Selected Parts List or price information screen between retail prices only and all prices.
Chrt  [CF12]	Displays part numbers in column format for illustrations with sub-indexes.
Clos  [AF4]	Closes the application.
Print Screen	Prints the contents of the current screen. When an illustration is displayed with text, only the illustration is printed. To print the text, use IMG/TEXT [F12] to hide the illustration before using PRINT SCREEN. When a multipage Selected Parts List is displayed, all pages are printed.
Insert	Marks a part number with an asterisk (*) and adds it to a Selected Parts List.
Delete	Deletes the asterisk (*) preceding a part number so it does not appear on a Selected Parts List.
Tab	Displays a “Short Cut” prompt, allowing you to type information to quickly access a catalog, group, and illustration.
Backspace	Deletes characters to the left of the cursor.
Enter	Use the ENTER key which is located above the right SHIFT key. Do not use the numeric keypad ENTER.
Page Up, Page Down	Page forward and back through illustrations.
Arrow Keys	Move the cursor up and down through text, scroll through the Help window, and move between pages of text and indexes.


Using the Keyboard

If you prefer, you can press the corresponding keys on the keyboard. Each top-row function key is used either by itself or along with another key. F1 Inv, for example, indicates to press the F1 key to activate the Inventory (emulation) function. "CF1 Zoom" indicates to hold down the CTRL key and press the F1 key to activate the Zoom function. "AF4 Clos" indicates to hold down the ALT key and press the F4 key to close (exit) the application.


Using the Tool Bar

		The Printer Icon opens the Print dialog box.
		The Cursor Control Arrows move the cursor up and down through text and move between pages of text and indexes.
		The Paging Arrows page through illustrations.
		The Reverse Arrow performs the same function as the right mouse button or the ENTER key.
		The Magnifying Glass expands and magnifies an illustration.


Using the Mouse

The mouse is your primary means of selecting items from the screen. If you have little or no experience with a mouse, the following information may be helpful.

Mouse Buttons

Right Button	On illustrations, functions as a magnifying glass. Move the on-screen mouse pointer to an area of the illustration. Then press and hold down this button to magnify that area. On text, functions as the ENTER key.
Left Button	Click on pull-down menu commands or icons to activate application functions. Click on list box entries and index entries to identify items for searches. Click on text entries to select parts.
Middle Button	Functions as the ENTER key.
Basic Mouse Techniques

Click	Move the on-screen mouse pointer to an item and quickly press and release the left mouse button.
Double-Click	Move the on-screen mouse pointer to an item and click the left mouse button twice in rapid succession.
Right-Click	Move the on-screen mouse pointer to an item and quickly press and release the right mouse button.
Drag	Press and hold down the left mouse button while moving the mouse.


Search for Parts
Searching for Parts

The PAIS DVD International application provides three basic ways to search for a part: Navigating through a series of indexes; typing a part number; and typing a part name. A shortcut method is also available so you can navigate more quickly. As you make searches, you will display illustrations and part text from which you can select parts to add to a Selected Parts List. A “Find” feature is also available for filtering text.

Objectives:  In this chapter, you will learn how to perform part searches and how to use closely related techniques.

•	Search for a part using indexes.

•	Display part text and illustrations.

•	Choose parts for a Selected Parts List.

•	Bypass the indexes to navigate quickly through the application by taking a Shortcut.

•	Search for a part by number.

•	Search for a part by name.

•	Use the "Find" feature to narrow a search.


Using Indexes

The following indexes are available. Select an index below to learn more about it.

• Application Index	• Group Index
• Year Index	• Illustration Index
• Catalog Index


Application Index

The Application Index appears when you select Chrysler PAIS DVD International from the Windows Desktop.

Select Application Index from the Goto menu or use the APLN key [F2] to redisplay this index when you want to switch between Parts Catalog and Parts Price/Supersedence.


Year Index

To begin a part search, select Parts Catalog to display an index of vehicle years available.

Select Catalog Index from the Goto menu or use the CATX key [F3] to redisplay this index when you want to change catalogs.


Catalog Index

Select a year to display an index of catalogs available for that year. Selecting 1999 displays the following:


Group Index

Select a catalog to display the Group Index. Selecting PL  Dodge-Plymouth-Chrysler Neon displays the following:

Select Group Index from the Goto menu or use the GRPX key [F4] to return to this index from other screens.

When Page 1 of X indicates an index fills more than one screen, use the right and left arrows for paging.


The Illustration Index
Illustration Index

Select a group to display the Illustration Index. Selecting 14 Fuel displays the following:

Select Illust Index from the Goto menu or use the ILLX key [F5] to return to this index from other screens. Select an entry to display an illustration.


Using Illustrations

When you select an entry from an Illustration Index the illustration appears on top of its corresponding text. Selecting 000301  Fuel Lines PL, displays the following:

To magnify the illustration for easier viewing, select Zoom from the Image menu or use the ZOOM key [CF1]. Use the tool bar arrows or use the arrow keys to move around the illustration. Click the middle mouse button or press ENTER to restore the illustration to its original size.

To magnify a section of the illustration, move the mouse pointer to that section and hold down the right mouse button.

To hide the illustration so you can view the full text display, select Image On/Off from the Image menu or use the IMG/TEXT key [F12]. When you finish viewing text, select Image On/Off or IMG/TEXT [F12] again to redisplay the illustration.

The Find menu’s All Records command and the ALL key [F11] display all text for an illustration, including notes and non-illustrated parts. If you select a part from a Numeric Index, for example, text for only that part is displayed with an illustration. A message such as Non-Illustrated Parts and Notes Available for this Illustration may also appear. Use All Records or ALL [F11] to display text for all parts and notes available for the illustration.

To view the next illustration from the Illustration Index, use the tool bar >> or the PAGE UP key. Click << or press PAGE DOWN to return to the original illustration.


Selecting Parts

Selecting Parts with the Mouse

To display information for a callout on an illustration, click on the item number. Then click the middle mouse button. To display information for more than one item, click on several items. Then click the middle mouse button. To select a part for a Selected Parts List, double-click on the part entry. The first click inserts an asterisk (*) next to the entry. The second click adds it to the list.

To delete a callout selected by mistake, use the BACKSPACE key. If you decide not to add a part, click on the entry again to remove *.

Selecting Parts with the Function Keys

To display information for a callout on an illustration, type the item number and press ENTER. To display information for more than one item, type several numbers, following each with a comma. To select a part for a Selected Parts List, use the down arrow to move the cursor to the entry and press the INSERT key. An asterisk (*) appears next to the part entry, indicating it has been selected.

To delete a callout selected by mistake, use the BACKSPACE key. If you decide not to add a part, press the DELETE key to remove *.


Taking a Shortcut

Use a shortcut to move within or between catalogs with a few keystrokes. At any point after selecting Parts Catalog from the Application Index, select Short Cut from the Goto menu or press the TAB key to display a Short Cut prompt. Then type information, using the following examples as guidelines.

Year, Catalog	Example: 98 Neon group index SHORT CUT> 98PL [ENTER]
Year, Catalog, Group	Example: 98 Neon group 14 illustration index SHORT CUT> 98PL14 [ENTER]
Group PGI	Example: 98 Neon Index to General Information/Parts SHORT CUT> 98PLPGI [ENTER]
Year, Catalog, Name	Example: 98 Neon alphabetic index of illustrations for “cable” (all groups) SHORT CUT> 98PL “CABLE” [ENTER] (Type a space after the catalog. You can also type cab.)
Year, Catalog, Group, Name	Example: 98 Neon alphabetic index of illustrations for “cable” (group 14) SHORT CUT> 98PL14 “CABLE” [ENTER] (Type a space after the group. You can also type cab.)
Year, Catalog, Group, Illustration	Example: 98 Neon illustration number 97B14000301 (Group 14) SHORT CUT> 98PL14 301 [ENTER] (Type a space after the group.)


Searching by Part Number

Select Part Number from the Find menu or use the NUMX key [F7] to display a Part Number prompt. Then type a part number. For example, type 4105409 and press ENTER to display a Year & Catalog prompt.

To limit the search to a specific catalog, type the year and catalog and press ENTER. Or press ENTER without specifying a catalog to search all catalogs.

If only one catalog has the number you typed, part text is displayed. If more than one catalog has the number you typed, a numeric index is displayed. For example:

The Catalog column shows the years and catalogs that include the part number you entered. When catalogs are combined, only the oldest year is displayed.

Double-click on an entry to display an illustration and text. Or use the arrow keys to move the cursor to the entry and press the INSERT key. If necessary, select Image On/Off from the Image menu or use the IMG/TEXT key [F12] to hide the illustration and completely display the text. Double-click on an entry or press INSERT and ENTER to add the part to your Selected Parts List.


Searching by Part Name

After you select a catalog (1998 LH, for example), select Part Name from the Find menu or use the NAME key [F6] to display a Part Name prompt. Then type the part name or at least the first three letters. For example, type cam, then press ENTER to display a Group prompt.

To limit a name search to a specific group, type the group number at the prompt and press ENTER. If you do not know the group number or want to search several or all groups, press ENTER only. If only one part has the name you typed, information for that part is displayed. If more than one part has the name you typed, an alphabetic index appears.

RF shows TX if text for the part is displayed with the illustration or IL if all text is displayed. GRP shows the groups that include the part name you typed. Part Name shows part descriptions that include the part name or letters you typed. Illustration shows the illustration title in which the part name or letters are located.

Click an entry or use the INSERT key to display an illustration and text. If necessary, select Image On/Off from the Image menu or use the IMG/TEXT key [F12] to hide the illustration and completely display the text. Select All Records from the Find menu or use the ALL key [F11] to display all part numbers. Double-click on an entry or press INSERT and ENTER to add the part to your Selected Parts List.


Filtering Part Text with "Find"

To filter part text to display only parts with a descriptive word or words you specify, select Filter from the Find menu or use the FIND key [F9] to display a Find prompt and type a word (or several words) from a parts description. Filter and FIND [F9] are active when part text is displayed. You do not need to type entire words; three letters is often sufficient. Once you have limited a text display, using the Find menu’s All Records command or the ALL key [F11] redisplays all text for the illustration. To exit Find at any time, press ENTER at the prompt without typing any words.

For example, display the illustration for 1997 Neon interior quarter panel trim and select Image On/Off from the Image menu or use the IMG/TEXT key [F12] to hide the illustration. The text includes 14 items.

Select Filter from the Find menu or use the FIND key [F9] to display a Find prompt. Then type a word from a part description and press ENTER. For example, type gray to display six items that include Gray.

To narrow the search even further, type as many as four more descriptive words at the Find prompt.

Use Filter or FIND [F9] again to display the Find prompt, this time with the descriptive word you previously entered plus a comma entered automatically. For example, FIND> GRAY. Type another word after the comma. For example, type upper. The prompt now appears as FIND> GRAY,UPPER. Press ENTER to display two items that include Gray and Upper.

At any part text display, double-click on an entry or use the INSERT key to add the part to your Selected Parts List.


Accumulate a List

As you search for parts, you can select them from text/illustration displays and accumulate them on a list that you can review, modify, save, and print. You can use this Selected Parts List for a future job on the same vehicle, for a similar job on a different vehicle, or for future reference.

Objectives:  In this chapter, you will learn how to do the following with a Selected Parts List:

•	Display the list.

•	Print the list.

•	Remove parts from the list.

•	Clear, Save, Recall, Copy, or Delete a List.

•	Add parts directly to the list.

•	Change the quantity of a part on the list.

•	Toggle the price display between all prices and retail only.

•	Display history and supersedence information.


Displaying a List

Select View List from the Review List menu or use the VIEW LIST key [CF4] to display your Selected Parts List. For example:

When Another Page appears in the lower left corner (as in this example), use the right and left arrows to page between screens.

After reviewing and modifying your list, click the middle mouse button or press ENTER to remove it from the screen.


Printing a List

Select Print from the File menu or press the PRINT SCREEN key to print a Selected Parts List. If the list contains more than one page, all pages are printed. A list is printed as displayed; if only retail prices are displayed, the printed copy shows only retail prices.


Removing a Part from a List

To remove a part from a list, use one of the following methods:

Double-click on the entry to remove the asterisk (*, indicating “selected”), D (indicating “duplicate”), or U (indicating “user-added”) preceding the part number. Then click the middle mouse button to remove the list from the screen. The next time you select View List, the part number will be gone.

Use the arrow keys to highlight the entry and press the DELETE key to remove the asterisk (*, indicating “selected”), D (indicating “duplicate”), or U (indicating “user-added”) preceding the part number. Then press ENTER to remove the list from the screen. The next time you use the VIEW LIST key [CF4], the part number will be gone.


Working with Lists

Select List Utility from the Review List menu or use the LIST UTIL key [CF7] to display the List Utilities menu. Then select an option.

To remove the menu from the screen, click the middle mouse button or press ENTER.

Clear Current List

Clear Current List empties the current Selected Parts List (an unsaved list in progress). Select option 1 from the List Utilities menu to clear the list immediately.

Save Current List

Save Current List saves the current Selected Parts List with a User ID and Transaction ID for future retrieval. The system can store 50 User IDs, each with 25 Transaction IDs. A User or Transaction ID can include up to eight characters.

1.	Select option 2 from the List Utilities menu to display a Save User ID prompt and a list of previously saved User IDs.

2.	Click on a User ID (or type a new User ID and press ENTER) to display a Save Transaction ID prompt and a list of transactions previously saved under that User ID. If you type a new User ID, you may want to use your initials or employee number.

3.	Click on a Transaction ID (or type a new Transaction ID and press ENTER). You may want to use a customer name, customer number, or repair order number for a Transaction ID. If you select one of the listed IDs, Do You Want to Overwrite Existing File? (Y or N) appears. To replace the existing list with the new one, type Y.

Recall a Saved List

Recall a Saved List retrieves a previously saved Selected Parts List and makes it the current list. If you have a list in progress (not saved), it will be deleted.

1.	Select option 3 from the List Utilities menu to display a Recall User ID prompt and a list of previously saved User IDs.

2.	Click on or type the User ID you want to recall to display a Recall Transaction ID prompt and a list of transactions saved for that User ID.

3.	Select the Transaction ID you want to recall. The recalled transaction’s Selected Parts List is displayed with the User and Transaction IDs showing in the Status Window.

Copy a Saved List

Copy a Saved List copies a Selected Parts List previously saved under one User ID to another User ID. The original list remains under its original User ID. You can put the copied list under (1) the same User ID with a new Transaction ID; (2) a new User ID and new Transaction ID; or (3) a new User ID with the same Transaction ID. If you have an unsaved list in progress, the copied list will not overwrite it.

1.	Select option 4 from the List Utilities menu to display a Copy from User ID prompt and a list of previously saved User IDs.

2.	Click on or type the User ID from which you wish to copy the list to display a Copy from Transaction ID prompt and a list of transactions saved for that User ID.

3.	Select the Transaction ID from which you want to copy the list to display a Copy to User ID prompt.

4.	Click on the User ID to which you wish to copy the list (or type a new User ID and press ENTER) to display a Copy to Transaction ID prompt and a list of transactions previously saved under that User ID.

5.	Type a Transaction ID and press ENTER.

If you type a new Transaction ID, the list remains under the original User ID and a copy exists under the new User ID. If you select an existing Transaction ID, Do You Want to Overwrite Existing File? (Y or N) appears. To replace the existing list with the new one, type Y.

Delete a Saved List

Delete a Saved List permanently deletes a previously saved Selected Parts List. When you delete all transactions under a User ID, that User ID is also deleted. This option deletes previously saved lists only. If you want to delete both the current list and a saved list, use both Clear Current List and Delete a Saved List. It does not matter which you use first.

1.	Select option 5 from the List Utilities menu to display a Delete User ID prompt and a list of previously saved User IDs.

2.	Click on or type the User ID from which you want to delete a transaction to display a Delete Transaction ID prompt and a list of transactions saved for that User ID.

3.	Click on or type the Transaction ID of the list you want to remove to delete the transaction.

To delete all transactions for a User ID (and the ID itself), type * at the Delete Transaction ID prompt and press ENTER.


Adding Parts to a List

To add a part number you already know or a number from a history display, an accessory, or a user-added note,

1.	Select User Added Part from the Review List menu or use the ADD PART key [CF9] to display a User Added Number prompt.

2.	Type the part number you want to add and press ENTER to display a Quantity prompt.

3.	Type a quantity and press ENTER. The part entry appears, preceded by U. (If you press ENTER without typing a quantity, the part appears with a quantity of 1.)

4.	Press ENTER to remove the User Added Number prompt.


Changing Quantities on a List

1.	Select a part entry for which you want to change the quantity.

2.	Select Change Qty from the Review List menu or use the QTY key [CF10] to display a Quantity prompt.

3.	Type the new quantity and press ENTER.


Changing the Price Display

To display retail prices only, select Retail Price from the Review List menu or use the RTL key [CF11] either before or after selecting View List. To redisplay the list with all prices, reselect Retail Price or RTL [CF11].


Displaying History/Supersedence Information

The Part Info menu’s History command and the HIST key [F10] display supersession history information for a flashing part number on a Selected Parts List. Flashing indicates one of three situations.

Forward Supersession (Non-Interchangeable)

The number supersedes forward and is non-interchangeable with the new number(s). New numbers are displayed below the flashing number. Use the down arrow to move the highlight to the flashing entry. Then use History or HIST [F10] to open a History Information window.

In this example, part 33000170 supersedes to 33001791, which in turn supersedes to 83502375. Click the middle mouse button or press ENTER to close the window.

Specifier Narrative

The number supersedes to specifier narrative (DIAL Function 15 information). Use the down arrow to move the highlight to the part number. Then use History or HIST [F10] to open a History Information window.

Click the middle mouse button or press ENTER to close the window.

Backward Supersession (Interchangeable)

The number supersedes backward and is interchangeable with the old number. Part numbers with backward supersession do not display a Supersedes to _ Part(s): or Supersedes to Narrative notation below the flashing line. Many part numbers have backward supersessions, but only numbers which are interchangeable with old part numbers will be flashing when displayed in a Selected Parts List. Use the down arrow to move the highlight to the part number. Then use History or HIST [F10] to open a History Information window.

Click the middle mouse button or press ENTER to close the window.


VINs and Sales Codes

The PAIS DVD International application includes features that let you decode a vehicle identification number (VIN) and find Sales Codes information.

Objectives:  In this chapter, you will learn how to perform these techniques related to VINs and Sales Codes:

•	Decode a VIN and display Sales Codes.

•	Use the VIN History Window

•	View Sales Codes at an Illustration/Text Display.

•	Use VIN Filtering to filter out information not applicable to a particular VIN.


Decoding a VIN and Displaying Sales Codes

Typing a VIN

Use the Information menu’s VIN Decoding command or the VIN key [CF6] to display a VIN prompt. You have three options at the prompt:

•	Type the entire 17-character VIN.

•	Type the last 8 characters of the VIN to retrieve a list of VINs with the sequence number (last 6 characters) and model year (first character) you typed.

•	Type the last 6 characters (sequence number) of the VIN to display a Year prompt. Type the last two digits of the model year to display a list of VINs with that sequence number and year.

Displaying Information

Use VIN Decoding or VIN [CF6] to display a VIN prompt and type a VIN. For example, type 1B3XC56R3MD147924 and press ENTER to display a VIN Decoding window.

The VIN you typed appears at the top of this window, followed by decoded VIN information on the left and the body model code, engine, transmission, and vehicle build date on the right.

Catalog will be set to 91P indicates that clicking Accept or pressing ENTER provides a shortcut to that catalog.

Available options appear at the bottom of the window. Click an option (or use the arrow keys to select an option and press ENTER) according to the following guidelines:

Accept

Take a shortcut to the catalog shown and retain all VIN information.

View Sales Code

View an individual sales code and its description. Click View Sales Code to display a Sales Code prompt and a listing of applicable sales codes. For example, click a code (NHMP) or type the code at the prompt and press ENTER to open a list similar to the following:

The description for the code you chose now appears at the bottom of the display. Select a different code to display its description. Click the middle mouse button or press ENTER to close the Sales Code display window and return to the VIN Decoding window.

Expand View

View all sales codes and their descriptions. Click Expand View to display a listing of all applicable sales codes with their descriptions.

More indicates that you can use the right and left arrow keys display additional sales codes. Click the middle mouse button or press ENTER to close the Sales Code display window and return to the VIN Decoding window.

New VIN

Redisplay the VIN prompt for typing a different VIN. Selecting this option clears information for the previous VIN.

Print

Print the contents of the VIN Decoding window in expanded view (similar to Chrysler DIAL’s Function 69). You can also print this information by using the Print command (or an ePAR Network unit’s PRINT SCREEN key) at the VIN Decoding window, the condensed sales code view, or the expanded sales code view.

Cancel

Close the VIN Decoding window without retaining any VIN information or taking a shortcut to the catalog shown.


Viewing Sales Codes at an Illustration/Text Display

Once you have viewed sales codes and used Accept to open a catalog, selecting View VIN from the Information menu or using the VIEW VIN key [CF8] when an illustration and its text are displayed opens a small Sales Code window Input Window. For example:

Lines showing the VIN, body model code, vehicle build date, engine, and transmission have been added to this window. You can still click on a sales code or type a sales code and press ENTER at the Sales Code prompt to display a description for that code.

Click on a sales code (or type a sales code and press ENTER at the Sales Code prompt) to display a description for that code.

More indicates you can display additional sales codes by using the right and left arrow keys.

When you finish viewing sales code descriptions, reselect View VIN from the Information menu, use the VIEW VIN key [CF8], or press ENTER to close the Sales Code window.

When a Sales Code window is displayed, most menu commands and function keys are inactive. You can, however, use the following: the up and down arrow keys; the PAGE UP/PAGE DOWN keys; the Image menu’s Image On/Off command or the IMG/TEXT key [F12]; the INSERT key; or the DELETE key. Using one of these functions also closes the Sales Code window and restores all other normal functionality at the illustration/text display.


Using the VIN History Window

A VIN History window is available to allow you to display information for a previously-entered VIN without re-typing the VIN. Up to 40 VINs are stored in the window.

To access the window, press CTRL+F6 twice, or click the VIN key [CF6] twice. The VIN History window appears:

Double-click the VIN you need, or highlight it, then press ENTER, to display the related VIN Decoding window.


Using VIN Filtering

VIN Filtering allows you to filter out information not applicable to a particular VIN number. You can set or change filtering parameters to fit your specific needs.

Systems with a Sales Codes subscription experience the greatest benefit since filters are automatically set relative to vehicle information returned from a sales code lookup. Filters must be set manually on systems without a Sales Codes subscription.

The application uses the following VIN information/sales codes to filter text:

Code Name	Display Abbreviation
Engine code(s)	Eng
Transmission code(s)	Trn
Trim code	Trm
Model year	Yr
Family code	Fam
Line code	Lne
Body code	BC
Series Code	Srs
Filtering is available primarily at the parts screen.

VIN Filtering supports MACS catalogs only (97–present) since pre-MACS catalogs (pre-1997) do not contain filtering information.

Enabling/Disabling VIN Filtering

To begin using Vin Filtering, it must be enabled (on each workstation) at the User Utilities screen. To access the User Utilities screen:

1.	Select Application Index from the Goto pull-down menu, or use the APLN key [F3].

2.	Type U at the Function prompt, then press ENTER. An Enter Password prompt appears.

3.	Type PAIS at the Enter Password prompt, then press ENTER.

The User Utilities menu appears:

4.	Type 12, then press ENTER, or click 12  DISABLE/ENABLE VIN FILTERING.

A dialog box appears:

5.	Type Y or N, then press ENTER.

6.	Type 13, then press ENTER, or click on 13  Exit to exit the User Utilities screen.

Toggling VIN Filtering ON or OFF

Once VIN filtering has been enabled from the User Utilities screen, the  functionality can be toggled ON or OFF at any time by pressing SHIFT+F4. The current status of VIN filtering is displayed in the status window, at the lower right-hand corner of the display.

Note: VIN Filtering will automatically toggle to OFF when you changes catalogs, allowing new filters to be set for the new vehicle.

With VIN Filtering OFF:

With VIN Filtering ON and filtering parameters selected:

An asterisk (∗) following an Engine (Eng) or a Transmission (Trn) filter in the filter field signifies that there are more filters than those displayed. Press SHIFT+F3 to display a complete view of active filters in the Filtering Options screen.

With Vin Filtering ON, only parts applicable to the selected filters are displayed, with Vin Filtering OFF, all parts are displayed.

Note:  	During a text search with VIN Filtering ON, only filtered parts are searched. If you want to search all parts, use the Show All key [F11] to display all the parts.

Setting Filters

If you have subscribed to Sales Codes, the filters are set automatically from information returned from the sales code lookup for the VIN you entered. Press SHIFT+F3 to open the Filtering Options screen and view the set codes.

If you have not subscribed to Sales Codes, you can change, add, or delete filters manually at the Filtering Options screen. To do so:

1.	Press SHIFT + F3.

 	The Filtering Options screen opens:

2.	Use the TAB key or the keyboard arrows to move the cursor to the desired code or filter type.

3.	To add a code, type a code into the highlighted area, then press ENTER,

 or

To delete a code, highlight an existing code, then press DELETE.

or

To change a code, highlight an existing code, then type the replacement code.

4.	Click on Accept to set the filters.


Additional Features

The PAIS DVD International application lets you create your own notes to attach to part numbers. It lets you view Chrysler notes, illustration notes, non-illustrated parts, charts, parts price/supersedence information, and catalog information. In addition, you can use the User Utilities to customize some operational features.

Objectives:  In this chapter, you will learn how to do the following:

•	Work with User Notes.

•	Display Chrysler Notes.

•	Use EuroNotes

•	Display Illustration Notes and Non-Illustrated Parts.

•	Display Charts.

•	 Find Parts Price/Supersedence Information.,

•	Display Catalog Information.

•	Open the User Utilities menu and change the utility settings.


Working with User Notes

Create user-added notes to enhance the text for part numbers with additional information not supplied by the manufacturer. You can add five notes to a part number, each up to 80 characters. A user note appears each time the part number is selected.

At a screen displaying part text, click on the part entry to which you want to add a note. Then select User Added Notes from the Part Info menu or use the MEMO key [CF5] to display the User Added Notes menu.

Adding a User Note

1.	Select option 1 from the User Added Notes menu to display a Note prompt.

2.	Type the note, using letters and/or numbers, and press ENTER. (If necessary, use the BACKSPACE key to delete errors.)

3.	Press ENTER again to return to the part text and view your note.

Changing a User Note

1.	Select option 2 from the User Added Notes menu.

•	If one note is attached, it is displayed at the Note prompt.

•	If two or more notes are attached, a Change User Note window displays the notes and a Note# prompt. Click the note to be changed or type its number to display the note with the Note prompt.

2.	Use the BACKSPACE key to clear all or part of the existing note.

3.	Type the revised note and press ENTER.

4.	Press ENTER to redisplay the User Added Notes menu.

5.	Press ENTER again to return to part text and view the revised note.

Deleting a User Note

1.	Select option 3 from the User Added Notes menu.

•	If one note is attached, it is deleted.

•	If two or more notes are attached, a Delete User Note window displays the notes and a Note# prompt. Click a note or type its number to delete the note.

2.	Press ENTER to return to the part text. The note you deleted will be gone.


Displaying Chrysler Notes

Group Notes

GRP flashes in the Status Window to indicate notes exist for the current part group. To display these notes, select Display Notes from the Part Info menu or use the NOTE key [CF2] to display a Note Information window. For example, the following information appears for Group 11 Exhaust in the 1992 Passenger Car catalog:

Use the right and left arrow keys to move between pages of information. When you finish viewing notes, press ENTER to display the previous screen.

Illustration Manufacturer Notes

When Chrysler Notes Available appears in the input window while an illustration is displayed, manufacturer notes are available for that illustration. To display these notes, select Display Notes from the Part Info menu or use the NOTE key [CF2]. When you finish viewing notes, press ENTER to redisplay the illustration.


EuroNotes

The PAIS DVD International EPC now provides direct access to EuroNotes, an extensive notes file created by the Parts Specifiers at Puurs. EuroNotes look similar to User Notes, except that they are preceded by a EuroNotes indicator. EuroNotes are read-only, they cannot be modified or printed.

Enabling EuroNotes

You must first enable EuroNotes before you can view them. To do so:

1.	Select Application Index from the Goto pull-down menu, or use the APLN key [F3].

2.	Type U at the Function prompt, then press ENTER. An Enter Password prompt appears.

3.	Type PAIS at the Enter Password prompt, then press ENTER. The User Utilities menu appears:

4.	Select 12  Disable/Enable Euro Note Display, or type 12, then press ENTER to display a prompt:

5.	If EuroNotes is currently OFF, type Y to turn it ON. If it is currently ON, type N to leave it ON.

6.	Press ENTER. The EuroNotes feature is now enabled.

7.	Click 14  Exit, or type 14, then press ENTER, to close the User Utilities window.

Viewing EuroNotes

When EuroNotes are available, they appear automatically (when enabled) immediately below the related part number.


Displaying Illustration Notes and
Non-Illustrated Parts

When additional information is available for an illustration, the input window displays one of these messages:

NON-ILLUSTRATED PARTS AND NOTES AVAILABLE FOR THIS ILLUSTRATION

NON-ILLUSTRATED PARTS AVAILABLE FOR THIS ILLUSTRATION

PARTS NOTES AVAILABLE FOR THIS ILLUSTRATION

To display notes and/or non-illustrated parts for an illustration, select Image On/Off from the Image menu or use the IMG/TEXT key [F12] to hide the illustration. Use the tool bar arrows or the arrow keys to help you view all the information. If all information for the illustration is not displayed (for example, you made a numeric search which retrieved text for only one part), select All Records from the Find menu or use the ALL key [F11] to display all text and notes before scrolling.


Displaying Charts

Some illustrations contain additional information found in charts. A chart identifies which column of part text is correct based on information stamped on or tagged to the part. Carburetor and pinion illustrations, for example, include additional information found in charts. When you access an illustration with chart information, a sub-index is displayed before the illustration. For example, the 1989 Truck, Group 21M, Pinion Chart, Speedometer sub-index appears as follows:

Click on an entry to display the illustration and text.

If you need to view all part numbers for all columns, select Chart Index from the Part Info menu or use the CHRT key [CF12] with either the sub-index or the illustration displayed. For example:

Top of List in the lower left corner indicates the chart includes more than one page. Use the right and left arrows to page between screens. When you finish viewing a chart, press ENTER to redisplay the sub-index or illustration.

When an illustration and text are displayed, you can add parts to your Selected Parts List by double-clicking or using the INSERT key. When a chart is displayed, select User Added Part from the Review List menu or use the ADD PART key [CF9] to add parts to the list.


Finding Parts Price/Supersedence Information

Display the Index to General Information/Price

From the Index to General Information/Price, you can make a price inquiry, find other general price information, and display Accessories information. Select Application Index from the Goto menu or use the APLN key [F2] to display the Application Index.

Select Parts Price/Supersedence to display the Index to General Information/Price. If a portion of the index is cut off, select Image On/Off from the Image menu or use the IMG/TEXT key [F12] to fully display the index.

This section discusses price inquiries, price column explanations, and accessories. The other index options also contain information useful to parts department operations. Use them as needed.

Make a Price Inquiry

To find price and supersedence information for a part number, select option 1, Price Inquiry, from the Index to General Information/Price to display a Part Number prompt. If you used the Image menu’s Image On/Off command or the IMG/TEXT key [F12] to fully display the index, use it again so the Part Number prompt shows.

Type a part number (or several numbers) to display information. For example, type 5281090 and press ENTER to display the following:

To limit the display to retail prices, select Retail Price from the Review List menu or use the RTL key [CF11] before typing a part number.

To add a part to your Selected Parts List, select User Added Part from the Review List menu or use the ADD PART key [CF9].

Click the middle mouse button or press ENTER as many times as necessary to return to the screen you want. Or use the Goto menu to go to an index directly.

Display Price Column Explanations

To display explanations of columns in the price list, select option 2, Identification and Explanation of Columns in this Price List, from the Index to General Information/Price to display another index. If a portion of the index is cut off, select Image On/Off from the Image menu or use the IMG/TEXT key [F12] to display the entire index.

Click on an entry or type its number and press ENTER to display an explanation.

To magnify the entire display, select Zoom from the Image menu or use the ZOOM key [CF1].

To magnify a small portion of the display for easier reading, move the pointer that area and hold down the right mouse button.

To add a part to your Selected Parts List, select User Added Part from the Review List menu or use the ADD PART key [CF9].

Find Accessories Information

To find accessory prices and part numbers, select option 10. Accessories Publications, from the Index to General Information/Price to display the Accessories Index. If a portion of the index is cut off, select Image On/Off from the Image menu or use the IMG/TEXT key [F12] to display the entire index.

Click on an entry or type its number and press ENTER to display an Accessories Group Index. Then select an entry from that index to display accessory pages.

If there are multiple pages, use the tool bar >> and << or the PAGE UP/PAGE DOWN keys.

To magnify the display, select Zoom from the Image menu or use the ZOOM key [CF1].

To add a part to your Selected Parts List, select User Added Part from the Review List menu or use the ADD PART key [CF9].


Displaying Catalog Information

The Catalog Information Index accesses model legends and sales codes. Model legends are codes from the bottom of paper catalog pages or microfiche screens. Sales codes are used in part descriptions. Select Catalog Info from the Information menu or use the CAT INFO key [F8] to open the index. Then select an option to display an information screen.

Another Page indicates information fills more than one screen. Use the right and left arrows for paging. Click the middle mouse button or press ENTER to close the display.


Selecting User Utilities

Select Application Index from the Goto menu or use the APLN key [F2] to display the Application Index.

Type U and press ENTER to display an Enter Password prompt. Type the password (PAIS DVD) and press ENTER to display the User Utilities menu. Then click on a utility.

Print All User Added Notes

Prints a list of the currently saved user-added notes. Use this list to determine which ones to keep and which to remove with Remove Unwanted User Notes.

Print User Notes by Date Range

Prints a list of user-added notes created during a range of dates you specify. This utility displays Start Date and End Date prompts. Type dates, pressing ENTER after each. Use the format MM/DD/YYYY. If you do not type an end date, the system uses the current date.

START DATE> JAN011999 [ENTER]

END DATE> MAR151999 [ENTER]

Remove Unwanted User Notes

Permanently deletes any user notes you specify. This utility lists the currently saved user-added notes, each preceded by an asterisk (*). Click on each note you want to remove (or use the DELETE key). The asterisks preceding those notes will disappear. Then click the middle mouse button or press ENTER to redisplay the User Utilities menu.

Disable/Enable Mouse Input

Turns the mouse on or off. The utility indicates the current status.

MOUSE INPUT IS CURRENTLY TURNED ON

WOULD YOU LIKE TO TURN IT OFF (Y/N)?

Type Y and press ENTER to change the status. If the mouse was on, it will be turned off. If the mouse was off, it will be turned on.

Change Price Display

Displays retail (list) prices only or no prices on a Selected Parts List whether or not you select Retail Price from the Review List menu or use the RTL key [CF11]. The utility indicates the current type of price display.

PRICES CURRENTLY BEING DISPLAYED ARE ALL PRICES.

PLEASE MAKE A SELECTION: 0-ALL, 1-RETAIL ONLY, 2-NONE

Type the number for the price display you want. Prices will be displayed that way until you change the display again with this utility.

Change User Utilities Password

Changes the password for accessing the user utilities. At the New Password prompt type the word you want to use and press ENTER. When the Verification prompt appears, type the same word and press ENTER.

Change Function Key Display

Turns the Function Key Display on or off. The utility indicates the current status of the display.

FUNCTION KEY IS CURRENTLY TURNED OFF

WOULD YOU LIKE TO TURN IT ON (Y/N)?

Type Y and press ENTER to change the status. If the display was off, it will be turned on. If the display was on, it will be turned off. If you change this option, you must exit and reselect the PAIS DVD International application.

Select Part Number Format for Inventory

Sets the format of part numbers for downloading to your inventory system. The utility indicates the current selection and alternatives.

1       *	No Formatting

2	Add Leading Zeros/Trailing Blanks

3	Add a Dash for 9 & 10 Digit Parts

4	Dynamic File Transfer

5        - EXIT

Click on a selection or type the selection number and press ENTER to change the setting.

Exit

Closes the User Utilities menu. You must select this option to leave the utilities.


Performing Monthly Updates

When you receive your new PAIS DVD International DVD each month, use the following procedure to load the updated information onto your system.

Important: If you subscribe to sales codes, you must update all your application and sales codes CDs at the same time.

Standalone

Backing Up Your User Files

Before beginning the EPC update, you must first backup your user files. To do so:

1.	Close any open programs and exit to the Windows Desktop.

2.	Insert a blank floppy disk into the disk drive.

3.	Click Start, then Programs, to open the Programs menu.

4.	On the Programs menu, highlight the name of the application you are updating, then click Backup, to display a Select Backup Location dialog box.

5.	Click OK to backup your files.

6.	A notification appears when the backup process is complete. Click OK.

7.	Remove the floppy from the drive, label it, and store it in a safe location.

Note: If the above process fails, do not continue, call tech support for additional help.

Updating the Application

Note: If you are using a Windows 2000 system, you must be logged in as Administrator.

1.	Close all programs and exit to the Windows Desktop. Insert the EPC DVD or CD into a disk drive.

2.	Click Start, then click Programs to open the Programs menu.

3.	On the Programs menu, highlight the name of the application you are updating.

4.	Click Upgrade-Update Product.

The Select Language dialog box appears:

Select a language, then click Next to open the Welcome window:

Note: To run the EPC, you need a program called Java installed on your computer. If you do not have Java installed, it will be installed automatically before the Welcome window opens. This may take a few minutes. If a Java Installation prompt appears, click OK to continue.

Click Next to open the Restore Floppy window:

Click No. The Flexible Data Access window opens:

Note: The ProQuest Product Licenser, will be installed before the Flexible Data Access window opens. This may take a few minutes.

Note:	The Flexible Data Access window allows you to copy application data to your hard drive and use the EPC without the CD or DVD in the drive. We will not do this as part of this installation. For more information about Flexible Data Access, consult your EPC User's Guide.

5.	At the Flexible Data Access window, click Next to open the Select Disk Allocation dialog box:

Click Next to begin the update. A Progress Indicator monitors the update's progress.

When the update is complete, the Complete window appears. Click Finish.

Server

Using the Update B+H Software Command

Backing Up User Files

Note: During the following procedure, place the mouse cursor inside the active window. If the cursor is moved outside a window, the window becomes inactive.

1.	At each station, log off the inventory system and close all applications, then shut down all PCs.

2.	At the server, login as bhapps to display the EPC Administration Menu.

3.	From the Commands column, click Backup B+H files to display the following prompt:

Please Insert Floppy <return>

4.	Insert a diskette into the drive, then press RETURN to start the backup. You may be prompted to insert additional diskettes as the backup proceeds (label them 1, 2, 3, etc.)

5.	The following message appears.

Backup completed successfully.

6.	Click OK.

7.	Eject the diskette form the drive.

Updating Information

1.	Select an application.

1.1.	To update all applications at once, click Update All B+H Software.

1.2.	To update one application, click Update B+H Software.

1.3.	A list of applications on the system will be displayed in this format: KMPU—Kia EPC, TYDU—Toyota EPC, etc.

1.4.	Click the application you are updating to highlight it.

1.5.	Click OK to display Update Selected Application(s)?.

2.	Click OK. The old CD(s) or DVD(s) will eject automatically from the CD or DVD drive(s) and the following lines will appear:

Ensure all new CDs (or DVDs) are inserted. Press return to continue.

3.	Remove each old CD or DVD, insert each new CD or DVD, and press each CD or DVD drive’s Open/Close button to close the drawer. Do not push the drawer to close it.

Note: When you close the drive door, the status light will begin flashing. Wait for the light to stop flashing before continuing with Step 6.

4.	Press ENTER to start the update process, follow the onscreen prompts, and press RETURN when prompted. Time required varies by system.

During the installation, the Flexible Data Access – Group Selection screen appears (the example below is the GM screen):

5.	Press ENTER.

6.	When the update completes, an Update completed successfully prompt appears. Click OK to complete the process and return to the list of available applications.

Note: After an application has been updated at least once, you must click OK to remove the message, then click Cancel to close the list of available applications and display the EPC Administration Menu.

7.	Perform a second backup with a different diskette. Be sure to store the backup diskettes in a safe place.

8.	Click Done.

9.	Log in at the PC clients.

Using the CD Update Command

The CD Update command should not be used for monthly application updates. It should only be used to update other software (i.e. TE or POS).

The CD Update command installs software from a CD. The command determines the CD volume name automatically. The command also supports installation of distribution lists located on the System Upgrade CD.

1.	Any application CD in the top drive ejects automatically.

2.	A Please insert the installation CD. Press Return when ready message appears.

2.	Press RETURN.

Using the Floppy Update Command

The Floppy Update command should only be used when instructed to do so by tech support.

1.	From the EPC Administration Menu, select Basic Admin, then Floppy Update.

2.	Insert the floppy diskette into the drive.

3.	Type go, then press RETURN to proceed with the floppy update. Otherwise type q to quit or e to eject the floppy diskette.

4.	To load one or more packages, type the number for the associated package, then press RETURN. Press RETURN alone to load all packages.

5.	The following message may appear.

Do you want to install these conflicting files (y,n,?,q)

This message means that the system found files that are different and not necessarily in conflict.

6.	Type y to continue.

7.	When the update is finished, type q to quit.

Ultra 5/Sun Blade systems: Press the Eject button to eject the diskette manually.


Basic Windows Tasks

This section provides brief explanations of basic Windows tasks you may need to perform while updating or using the PAIS DVD International EPC. For additional information about Microsoft Windows, please refer to your Windows documentation.

Objectives:  In this chapter, you will learn how to do the following:

•	Turn system components ON and OFF in the safest order and respond to a power outage.

•	Open the PAIS DVD International application using either the Windows Desktop or the Windows menus.

•	Use the Print commands and dialog boxes.

•	Change the display on a color monitor.

•	Close the PAIS DVD International application using the application File menu or the Windows Close button and then exit from Windows.

•	Exit from Windows.

•	Respond to a Power Outage.


Turning On the System

Turn on system components in the following order: (1) CD tower, if included; (2) monitor;
(3) system unit.


Opening the PAIS DVD International Application

Using the Windows Desktop Icon

The Windows Desktop appears when you turn on the system.

Double-click on the PAIS DVD International icon with the mouse pointer.

Using the Windows Menus

As you click on a menu option, the next menu opens automatically. To open the PAIS DVD International application:

1.	Click Start, then Programs, then EPCs to open the EPC menu.

2.	From the EPCs menu, click PAIS DVD International.


Printing

This section explains how the PAIS DVD International file menu's Print commands operate.

Print (for normal printing)

1.	Select Print from the File menu or click the tool bar printer to display the Print dialog box. The active printer is shown after Name: in a drop-down list box.

2.	If more than one printer is connected to your system and you want to use a different printer, click on the arrow to the right of the current selection to open a drop-down list of available printers.

3.	Select the name of your printer from the Name: field.

4.	Click OK.

•	When an illustration is displayed on top of text, the illustration is printed. To print the text behind the illustration, select Image On/Off from the Image menu or use the IMG/TEXT key [F12] to hide the illustration; then select Print.

•	When a multipage Selected Parts List is displayed, all pages of the list are printed. The list is printed as displayed; if only retail prices are displayed, the printed copy shows only retail prices.

Print Window

Opens the Print dialog box. Click OK to print an image of the application window. If the application window is not maximized (does not fill the entire screen) and the Windows Desktop or other window shows up in the background, only the application window is printed.

Print Screen

Opens the Print dialog box. Click OK to print an image of the entire screen display.

Print Setup

Opens the Print Setup dialog box. The Name: field displays the default printer. If more than one printer is connected to your system and you want to change the default, do the following:

1.	Click the arrow to the right of the current selection to open a list of available printers.

2.	Click the name of your printer so it appears in the Name: field.

3.	Click OK.

Print Status

When you start a print job, a printer icon appears on the Windows taskbar. Right-click on the icon to see the printing status. When your job is finished, the printer icon disappears. You can also double-click on the icon to see information about all current print jobs.

Creating or Changing a Message for Printouts

1.	Select Configuration from the File menu to open the Configuration dialog box.

2.	Move the mouse pointer inside the Print Message text box and click to insert the cursor.

3.	Type your message, pressing ENTER each time you want to start a new line.

4.	When you finish typing your message, click OK.


Changing Screen Colors

Use this procedure to change the display on a color monitor.

1.	Select Configuration from the File menu to display the Configuration dialog box. The Color Scheme list box shows the current color selection.

2.	Click on the arrow at the right end of the list box to open a drop-down list of additional colors.

The current color selection is highlighted on the list and a scroll bar is displayed because there are more choices than can fit in the box.

3.	Click the color you want. That selection now appears in the list box. (If necessary click on the up or down arrow in the scroll bar to see the additional choices.)

4.	When you finish selecting a color, click OK to make your choice take effect.


Closing the PAIS DVD International Application

Using the File menu:

1.	After saving any Selected Parts Lists in progress, open the PAIS DVD International File menu.

2.	Select Exit to display an Exit the Application? prompt

3.	Click Yes.

Using the Close button:

1.	After saving any Selected Parts Lists in progress, click the Close button (X) on the extreme right end of the PAIS DVD International application's title bar.


Exiting from Windows

1.	Click Start, then Shut Down to display the Shut Down Windows dialog box:

2.	Select Shut down the computer?, then click Yes.

Return to the Top of this Section

Return to Main Menu


Turning Off the System

Generally, leave the system running during the workweek. It is not necessary to turn power off at the end of each day. Always exit from Windows before turning off the system. A message appears when it is safe to shut down. Turn off system components in the following order: (1) System unit; (2) monitor; (3) CD tower, if included.


Responding to a Power Outage

If a power outage occurs, turn off the power switches on all system components. Doing this protects the components from damage when power is restored. When power is restored, turn the components back on in the order described in Turning On the System.


Using the Product  Licenser

Contents

•	Introduction to Product Licensing

•	Installing the Product Licenser

•	Starting the Product Licenser

•	Entering Customer Information

•	Viewing License Information

•	Creating a License

•	Renewing a License

•	Deleting a License

•	The "About" Window

•	Appendix A: Forms

•	Appendix B: Glossary

•	Appendix C: Novell Networks

•	Appendix D: Troubleshooting


Copyright Notice

Information in this document is subject to change without notice. This document and any associated artwork, software, product designs, or design concepts are copyrighted with all rights reserved. Under the copyright laws, this document or designs may not be copied, in whole or in part without the prior written consent of ProQuest Business Solution Inc. Under the law, copying includes translation to another language or format.

Copyright © 2000–2002 ProQuest Business Solutions Inc. All rights reserved.

Microsoft, MS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

Part# 275-0570


Introduction to Product Licensing

About the Product Licenser

The Product Licenser allows users to license EPC applications. An EPC application cannot be used without a license. The EPC CD or DVD may contain a temporary license that allows the EPC to run until the license expires or until a permanent license is obtained.

Permanent licenses are valid for a specific period of time. A warning message alerts you when a license is nearing its expiration date. When the message appears, you should obtain a new license or renew the current license.

Users enter the information needed to generate a permanent license. The Product Licenser uses that information to create a License Request Form which the you can print and fax to the license issuer.

The license issuer then generates a permanent license and returns it to you, along with information such as a list of licensed manufacturers and products, which you will then enter into the Product Licenser.

Important:	Information entered into the Product Licenser must be entered exactly as it appears in the material provided by the license issuer.

Only the server must be licensed for a client/server system. A license count determines the number of concurrent EPC users. Typically, the license count equals the number of clients in the network plus one if the EPC is run on the server.


Installing the Product Licenser

The Product Licenser is installed automatically when the EPC is installed or when a previous version of the EPC is updated.


Starting the Product Licenser

1.	Click Start, then Programs, then ProQuest Product Licenser to open a submenu.

2.	In the submenu, click ProQuest Product Licenser.

If this is the first time the you use the Product Licenser, the Welcome to the Product Licenser window appears. Otherwise, the License Information window opens immediately.

3.	If the License Information window appears, turn now to Section 5: Viewing License Information. Otherwise, click OK to display the Customer Information window.


Entering Customer Information

The Customer Information window allows you to enter or change customer information by typing in new information. This window can also be accessed by clicking the User Settings button on the License Information window.

1.	If necessary, use the Language pull down menu to select a different language.

Note: 	Changing the language in the Product Licenser does not change the language for the EPC or any other program.

2.	Type customer information into the appropriate fields. Enter as much information as possible.

3.	If necessary, use the Network Type pull down menu to select the correct network type.

4.	Click OK to open the License Information window.


Viewing License Information

The License Information window is the main Product Licenser window. All subsequent actions originate from here.

You cannot change any information in the License Information window. You must click a button at the bottom of the window to perform an action. (See Table 1: License Information Window: Sections and Buttons for a description of the elements in this window.)


Table 1 – License Information Window: Sections and Buttons

SECTIONS

Available Licenses	Lists available licenses and some summary information. Expiration Date is the date when the license expires. Click a license to select it. The scroll bar brings hidden licenses into view.
Licensed Products	Lists the products licensed by the highlighted license.
Machine Information	Displays hardware and operating system information.
BUTTONS

Create License	Allows you to request a license key or enter information for a new permanent license.
Renew License	Allows you to request a license key or renew a permanent license.
Delete License	Allows you to delete a license.
Help	Opens the on-line help.
User Settings	Opens the Customer Information window.
Print Summary	Opens the Print dialog box. Click OK to print a summary of the user and licensing information. This information, which appears only in English, is used if needed to help customer support resolve licensing problems.
About	Opens component version information about the Product Licenser.
Exit	Closes the Product Licenser.


Creating a License

Creating a new permanent license for the EPC involves three steps:

1.   Request a license key.

2.  Fax a License Request Form to your license issuer, who will generate a permanent license key and fax a License Authorization Form back to you.

3.   Use the information on the form to activate your permanent license.

Requesting a License Key

1.	In the License Information window, click Create License.

The Create License window appears:

3.	Select the Request license key radio button, then click OK. The Product Set Selection box appears:

3.	Select the product set for which you are creating a license, then click OK. If you are not sure of the product set, select Unknown. The Print dialog box appears.

4.	Print the License Request Form and fax it to the license issuer. The license issuer will create your license and fax it back to you.

Activating Your Permanent License

1.	Once your licensing information is received from the license issuer, click Create License from the License Information window to re-open the Create License window:

2.	Select Enter License Key.

3.	Click OK.

If only one product set is installed, the Enter License Information window appears immediately. If this is the case, skip now to Step 5. If more than one product set is installed, the Product Set Selection window appears:

4.	Select the product set for the new license, then click OK. If you are not sure of the product set, select Unknown. The Enter License Information window appears:

The Enter License Information window, allows you to select the manufacturers and products that are licensed by a license key. The information entered in this window must be exactly the same as the information provided on the License Authorization Form.

Note:	If only one product is available, it is automatically moved to the Selected Products list.

5.	Click an entry in the Manufacturers list box to select that manufacturer.

6.	Click a product in the Available Products list box to select it.

7.	Click the Add arrow to move that product to the Selected Products list box.

8.	If additional products for this manufacturer are listed on the License Authorization Form, repeat steps 7–9 for each of the products for the selected manufacturer.

Note:	If needed, use the Available Products list box scroll bar to view all available products. If an incorrect product is moved to the Selected Products list box, select that product, then click the Remove arrow.

8.	If other manufacturers are listed on the License Authorization Form, repeat steps 7–10 for each manufacturer.

9.	Type the license key into the License Key field.

10.	Enter the license expiration date in the Expiration Date fields by selecting the day, month, and year from the list boxes.

11.	Select the license type from the License Type list box.

12.	If necessary, enter the number of licenses.

•	If the license type is Standalone, the license count is automatically set to 1 and cannot be changed.

•	If the license type is Client/Server, and license is an Unlimited license, click the Unlimited radio button. If license type is a Limited license, click the Limited radio button and enter the number of licenses.

Note:	Information in the Hardware ID and Operating System fields appears automatically and cannot be changed.

13.	Click OK.

or

Click Reset to reset the Enter License Information window and reenter information.

If all the information is correct when OK is clicked, the products are now licensed and the License Information window reappears showing a new entry in the Available Licenses list.


Renewing a License

You should only renew a license if the expiration date of an existing permanent license needs to be changed.

1.	In the License Information window, click a license to select it.

2.	Click Renew License. The Renew License window appears:

3.	To request a license key:   Click the Request license key radio button, then click OK. The Print dialog box appears. Print the License Request Form and fax it to the license issuer.

After you receive a license key:   Click the Enter license key radio button, then click OK.

The Renew License Information window appears:

4.	Type the license key exactly as it appears on the License Authorization Form.

5.	Enter the license expiration date exactly as it appears on the License Authorization Form.

6.	Click OK or click Cancel to end the licensing process without creating a license.


Deleting a License

Delete any expired license that will not be renewed, or expired temporary license.

1.	In the License Information window select the license to be deleted.

2.	Click the Delete License button. The Delete License prompt appears:

3.	Click Yes to delete the license and return to the License Information window or click No to return to the License Information window without deleting the license.


The "About" Window

Clicking the About button in the License Information window displays the About ProQuest Product Licensing. Click OK to close the window.


Appendix A: Forms

This appendix contains examples of the License Request Forms and License Authorization Forms. The user submits a License Request Form to the license issuer. The license issuer responds with a License Authorization Form.

Note: If a fax machine is not available, information from both forms can be exchanged via telephone.

The License Request Form contains information about your system and the products you are licensing. The License Authorization Form contains two sections: the top section includes reference information about your computer. The bottom section contains information that you must enter to activate the license.

The following sample forms are included in this appendix:

•	License Request Form for Creating a License

•	License Authorization Form for Creating a License

•	License Request Form for Renewing a License

•	License Authorization Form for Renewing a License


Figure 1:  License Request Form for Creating a License

License Request Form

Create License

Company Name:	Pazour Motor Sports

Contact Name:	Tim Pazour

Address:	2 Park Street

City:	London

State / Province:

Postal / Zip Code:	W1A 2BS

Country:	UK

e-mail:	TimPazour@AOL.COM

Phone:	+44 71 123 4567

Phone2:

Fax:	+44 71 123 4589

Dealer ID:	1222121

Hardware ID:	0060-975F-7941

Operating System:	Windows NT

Network Type:	Windows Network

Language:	English (US)

Product Set:	Ford US


Figure 2:	License Authorization Form for Creating a License

License Authorization Form

To Create A New License

Reference Information

Company Name:		Pazour Motor Sports
Contact Name:		Tim Pazour
Fax Number:		+44 71 123 4589
Hardware ID:		0060-975F-7941
New Information To Enter In The Product Set Selection Window

Product Set:		GM EPC - US
New Information To Enter In The Enter License Information  Window

License Key:		1234-5678-9ABC
Expiration Date:		31-March-2000
License Count:		Unlimited
License Type:		Client Server

Selected Products

BMW
EPC DVD - US		Supplemental 1 DVD - US
VIN/RPO DVD - US		Supplemental 2 DVD - US


Figure 3:	License Request Form for Renewing a License

License Request Form

Renew License

Company Name:	Pazour Motor Sports

Contact Name:	Tim Pazour

Address:	2 Park Street

City:	London

State / Province:

Postal / Zip Code:	W1A 2BS

Country:	UK

e-mail:	TimPazour@AOL.COM

Phone:	+44 71 123 4567

Phone2:

Fax:	+44 71 123 4589

Dealer ID:	1222121

Hardware ID:	0060-975F-7941

Operating System:	Windows NT

Network Type:	Windows Network

Old License Key:	9286-AFCE-AE75


Figure 4:	License Authorization Form for Renewing a License

License Authorization Form

To Renew An Existing License

Reference Information

Company Name:		Pazour Motor Sports
Contact Name:		Tim Pazour
Fax Number:		+44 71 123 4589
Hardware ID:		0060-975F-7941
Old License Key:		9286-AFCE-AE75
New Information To Enter In The Renew License Window

New License Key:		1234-5678-9ABC
Expiration Date:		31-March-2000


Appendix B:  Glossary

Active License	A permanent license that has not expired.
EPC	Electronic Parts Catalog.
Expiration Date	The date the license expires.
Expired License	A license whose expiration date is earlier than the current date.
Hard Disk	The hard disk drive in your computer, usually the C drive.
Hardware ID	An 11 or 12 character value used to identify the computer being licensed.
Language	One of the languages supported by the Product Licenser.
License Issuer	The agency or authority that issues licenses, such as an OEM, a distributor, or ProQuest.
License Key	The 12-digit string of characters that specifies the licensed products and other information.
License Status	Can be Active, Expired, or Temporary.
License Type	Can be either Standalone or Client/Server
Licensed Products	Products from one or more OEM’s that are covered by a license.
Manufacturer	The OEM of the products that you are licensing.
Number of Licenses	The number of computers licensed to use the EPC. In a standalone configuration, the number of licenses is one. In a client/server configuration the number of licenses is the number of computers which are allowed to use the EPC simultaneously.
Permanent License	Permanent licenses have an expiration date and are keyed to a specific computer. Licenses can cover one or more OEM’s and some or all of the products from each OEM.
Product (or Product Line)	A product or a line of products from an OEM.
Product Set	Set of products from one or more OEM’s that potentially can be licensed by a single license key.
Product Licenser	The program that allows you to license the EPC.
Renew (a license)	Extend the expiration date of an existing license.
License Count	The number of computers licensed to use the EPC.
Standalone	A single computer that is not in a client/server network, or one that is licensed as a separate computer.
Temporary License	A license that allows you to use the EPC until you receive a permanent license.


Appendix C: Novell Networks

The Product Licenser requires a separate standalone license for each computer in a Novell network that will run the EPC. The installation of the Product Licenser in a Novell network is the same used for installing the EPC. Once the Product Licenser is installed, you must run the EPC and the Product Licenser on each computer that will have a license. Follow the same steps for licensing a standalone computer. You must request and receive a separate license key for each computer you are licensing.


Appendix D: Troubleshooting

Licensing Error Messages

All error messages display in this format:

The text in each error message will differ depending on the cause of the error. The table below lists all possible error messages, what caused them, and what to do about them.

Error Message	Cause	Remedy
You must enter your company name.	Your company’s name is missing from the Customer Information Window.	Enter your company’s name.
You must enter your contact name.	The name of your company’s primary contact is missing from the Customer Information Window.	Enter the name of the contact.
You must enter your phone number.	Your telephone number is missing from the Customer Information Window.	Enter your telephone number.
You have not entered the information correctly.	You have entered incorrect information into the Enter License Information window.	Verify that the information you entered exactly matches the information on your License Authorization Form.
You must enter a valid license count.	You have entered an incorrect license count into the Enter License Information window.	Verify that the license count you enter exactly matches the information on your License Authorization Form.
You must select at least one product for this license.	No products appear in the Selected Products list in the Enter License Information window.	Select a product in the Available Products list and use the ADD button to move it to the Selected Products list.
Product licenser cannot recognize operating system.	Your computer’s operating system is incompatible with Product Licenser.	Contact Technical Support.
This license was created for an obsolete Hardware ID and cannot be renewed. Please request a new license.	The Hardware ID for this license is no longer supported.	Request a new license instead of renewing the existing license.